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Lavi Software Services

HelpDesk · Infrastructure · MSSP

Business IT Services

Beyond our cloud expertise, Lavi Software Services provides full service across the entire IT landscape: user support, infrastructure, workplace services, application management and more.

Lavi Software Services has successfully delivered hundreds of IT projects and complex IT implementations for organizations across all industries.

  • Support Team

    Our clients give their employees access to high-quality IT services. Our team focuses on simple, friendly, supportive and timely response — which is how we sustain high client satisfaction over time.

    Our skilled team, with experts from every area of business IT, frees clients to focus on what really matters — their business and its strategic goals.

    Let your business benefit from the expertise and technical knowledge we have accumulated over dozens of complex projects. Our experts are fluent in the latest information-security and cloud technologies, and will make the most of them for you.

  • An IT Roadmap for Your Business

    We treat our clients as partners, helping them build an IT roadmap that takes a holistic view of immediate needs alongside future ones. Through deep understanding we help you make the right choices and save significant money down the road — while meeting all of the organization's goals.

  • Distinct Security Expertise

    As a Managed Security Services Provider (MSSP), you can leverage our accumulated information-security expertise. We are always glad to put our support and knowledge at your disposal, and we also offer migration to security systems as a service.

  • Office Buildouts

    Clients get IT-infrastructure planning from the architectural stage, with professional guidance that delivers a headache-free business. We coordinate everything needed with the various professionals and get involved at the earliest stages of cabling, fiber and cabinet deployment — efficiently and in full synergy with the project. For clients who prefer to build the infrastructure themselves, we provide planning, a bill of quantities and execution support.

  • Integration

    Integration of information systems and automation — from solution selection through full adoption in the business's operations. We support specification, implementation and go-live of systems across every area of the business, with an Industry 4.0 operating methodology in mind. Our experts are experienced across a wide range of systems and in integrating with existing ones, with transparency into the business process and a focus on innovation.

And more: infrastructure, cameras and server rooms

Security Cameras

Verify and document every activity with our CCTV solutions: reliable 24/7 protection, remote monitoring, information security, rapid deployment and technical support. Our specialty — complex installations under constrained conditions (infrastructure work outside business hours / work at height / remote-site rollouts), with on-premise and/or cloud storage solutions.

Cabling, Server Rooms, Comms Cabinets and Fiber

Lavi has a skilled field team for deployment, crimping, splicing, dressing and strict standards compliance — from small office comms cabinets to full data-center server rooms. Including endpoint equipment from leading manufacturers and quality cabling to strict standards.

Our clients enjoy professional specification, efficient procurement, infrastructure rollout, and rapid installation and activation — including migrations, backups, disaster recovery (DR) and proactive monitoring. For successful deployment of new servers, hybrid solutions and ongoing support throughout the server's life.

IT Services on Offer

  • Service Desk

    Our support team provides technical support around the clock — with defined escalation paths and SLA compliance. Our clients' end users can get service by phone, email, chat and dedicated self-service portals.

  • Easy Migration and Onboarding

    We make switching to our service from another provider easy and simple. Our know-how in running the transition thoroughly and professionally lets us take over support smoothly, so clients can start enjoying excellent service right away.

  • On-Site Service

    Our field service engineers handle issues that cannot be resolved remotely, and at times act as temporary reinforcement for our clients' IT tasks — making their computing workload lighter.

  • Account Management

    With a personal account manager in charge of your service, you get a clear address for support, the reports you need, and a clear channel to communicate your needs and give feedback.

  • 24/7 Monitoring

    We use active monitoring capabilities to find and address problems before they happen — keeping our clients away from the inefficiency and costs of repairs and outages.

  • With rich experience in IT projects, our clients enjoy precise planning, preparation and execution — including real-time response wherever expertise is required. That translates into hitting the defined goals while staying on budget.

  • Endpoint Support

    Our support also covers BYOD (Bring Your Own Device) endpoints, making it easier for the organization to support this way of working and to meet the security needs it raises.

  • Server Deployment

    Our clients enjoy professional specification, efficient procurement, infrastructure rollout, and rapid installation and activation — including migrations, backups, disaster recovery (DR) and proactive monitoring. For successful deployment of new servers, hybrid solutions and ongoing support.

You can wire AI into this too — bots, agents and automations working inside your systems.Explore AI bots & agents

More services

Contact us now! To make sure your project kicks off on time.

Let us build you the best-value quote — within 24 hours!

Talk to usCall us077-7405140

Sun–Thu 08:00–17:00 (Israel, GMT+2/+3)